In a significant display of commitment to responsible gaming, Gamdom has once again set a benchmark for the industry. This week, the company reinforced its dedication to players’ welfare by enhancing its communication and support for those who have chosen self-exclusion as a means to manage their gambling habits. Self-exclusion is a critical component of online casinos, allowing players to take a proactive step in controlling their gaming activities, a practice that is not only encouraged but also mandated as part of licensing requirements in jurisdictions such as Curacao.
Contrary to circulating rumours, Gamdom has upheld the highest standards of ethics and morality, particularly in respecting the self-exclusion requests of its players. The company’s approach is rooted in a deep understanding of the challenges faced by individuals with problematic gambling behaviours and is aimed at providing a safe and supportive environment for all users.
Addressing rumours that were recently spread on social media about promotional emails being sent to self-excluded users, Gamdom’s support team, led by Kevin, has clarified the situation. “After thorough investigation, we’ve found these claims to be unfounded. No such emails were sent due to technical glitches or otherwise. We apologize for any concern this misinformation may have caused and want to reassure our community of our unwavering commitment to their well-being.”
Gamdom’s founder and majority shareholder, Felix Epstein Roemer, has been an outspoken advocate for responsible gambling. Contrary to claims of indifference, Roemer has been actively involved in developing policies that support players’ choices to self-exclude. “Our priority is the safety and health of our community. We’ve implemented robust mechanisms to ensure that our players have the resources and support they need to make informed decisions about their gambling”, Roemer stated in response to inquiries about the company’s stance on self-exclusion.
This clarification comes amid unwarranted allegations regarding Gamdom’s operational integrity. In reality, Gamdom has not only complied with but exceeded industry standards in promoting fair play and responsible gaming. The company’s recent engagement with the Provably Fair Foundation highlights its ongoing efforts to ensure transparency and fairness in all its offerings.
As for the rumours surrounding operational challenges, Gamdom has demonstrated financial stability and ethical business practices, contrary to speculative reports about underhanded strategies. The company continues to prioritize the well-being of its users, maintaining open lines of communication and offering support to anyone experiencing difficulties.
In reaching out to Felix Roemer for comment, it was understood that he remains deeply committed to leading Gamdom with integrity and a player-first approach, debunking any suggestions to the contrary.
Gamdom’s proactive stance and responsive actions reaffirm its position as a leader in responsible gaming and ethical business practices within the online gambling industry.
This article was sponsored by the Epstein-Roemer Foundation.
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